Shipping Policy
Thank you for choosing our website as your source for high-quality items for your car. We strive to provide an exceptional shopping experience, including prompt and reliable shipping services. Please review the following information regarding our shipping policy.
Shipping Methods:
We offer two types of shipping methods to cater to your specific needs:
a) Standard Shipping: Our standard shipping option is available for all orders. With this method, you can expect your items to be delivered within 14-20 days from the date of purchase, depending on the region of the world where you reside. While this option is more economical, please note that it may take a bit longer to receive your order.
b) Expedited Shipping: For customers who require faster delivery, we offer expedited shipping. With this option, your items will be delivered within 4-7 days from the date of purchase. This method ensures prompt delivery for urgent orders, although it comes at an additional cost.
Shipping Locations:
We proudly offer worldwide shipping. Regardless of your location, you can enjoy our products and have them delivered right to your doorstep.
Trusted Mail Services:
To ensure the safe and timely delivery of your carbon fiber parts, we partner exclusively with the most trustworthy and proven mail services. These services have a track record of reliability and professionalism, providing secure and efficient delivery for our customers worldwide.
Order Processing and Production Time:
Once you have successfully placed an order, our team will process it promptly. Orders are typically processed within 1-3 business days, except for weekends and public holidays. Please note that this processing time is separate from the shipping timeframes mentioned above. Most of our items are in stock and ready for immediate shipment. However, if an item is not in stock, it will be produced on order. The production time for such items will take around 10-15 days from the day of payment. We will keep you informed of the estimated production time for your order.
For items that require production, the processing time includes both the production and order fulfillment stages.
Shipment Tracking:
We understand the importance of staying informed about your order's progress. For this reason, we provide tracking information for all shipments. As soon as your order is dispatched, we will provide you with a tracking number, which you can use to monitor the status of your shipment until it reaches your destination.
Customs and Duties:
Please be aware that for international shipments, customs fees, taxes, or other import duties may be applicable. These charges, if any, are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees or regulations that may apply to your order.
Shipping Address:
To ensure accurate and successful delivery, please provide a complete and valid shipping address during the checkout process. We will not be responsible for any delays or non-delivery caused by incorrect or incomplete address information.
Lost or Damaged Shipments:
While we strive to provide the best shipping experience, unforeseen circumstances can occasionally occur. If your shipment is lost or arrives damaged, please contact our customer support team within 48 hours of delivery. We will work diligently to resolve the issue and ensure your satisfaction.
Please note that this shipping policy is subject to change without prior notice. Any modifications will be reflected on our website.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide further clarification if needed.
Thank you for choosing our website for your carbon fiber car parts needs. We appreciate your business and look forward to serving you!
info.tuning.craft@gmail.com